For those who may not know, Google Glass includes an outward facing camera with technology allowing you to put on the glass a microphone and Wi-Fi connectivity, so that basically everything the auditor sees can be captured and viewed through Wi-Fi at a home base. The reason why I mention this is that NSF, as an auditing firm, audits food companies around the world on behalf of its clients.
One of the most important things to our clients is consistency. Our auditors need to be looking at things in the same way, anywhere they are across Canada. The same would apply to the Canadian Food Inspection Agency. That would be one concern that I've heard from our clients, the lack of consistency. But it's not just the CFIA; it's also the local health departments and also the provincial health departments that lack the consistency.
In my world, one way that we're addressing that is through that comprehensive auditor calibration program using different kinds of technology, of which Google Glass is one. Google Glass also saves money for industry because, for example, if we have to send an auditor up somewhere remote, it might be easier—it often is—to send the glass.