CIPO is an agency of the Department of Innovation, Science and Economic Development and IPIC is a professional association. IPIC's members are the agents who represent clients before CIPO and advocate on behalf of clients to obtain patents, trademarks, or industrial designs.
CIPO hires examiners. If Pratt & Whitney files for a patent, Jeff will hire an agent and prepare the application. We'll file it to CIPO, and an examiner who specializes in that area of technology at CIPO will examine it to determine if Pratt & Whitney should receive a patent for this invention and if it's an invention or not.
In the past few years, CIPO has significantly increased its staff to deal with increases in patent applications and to reduce the time and so on. Are they at their best level right now? I'm not sure if I'm able to answer that question.
One thing that may be useful for you to know is that it's a self-funded agency of the government. It charges fees for the patent applications and so on, and from those fees it hires its staff.