I'll provide a comment and ask another question. It just seems that the reason why these software companies in North America and probably around the world are making this decision is not because they're afraid of any security risk, but because they know it's a huge capital cost to launch a data centre, to maintain it, and to then compete for labour to maintain it. It seems to me that it would be prudent for a government to look at those, because you flip the switch and you get more bandwidth.
I want to talk briefly about your issues in resolving outstanding performance issues with Shared Services Canada. Maybe you have a couple of anecdotal stories about the time an issue was identified, the time that it was ever fixed or solved, and the time frame around that.