I have a question for Neil.
Neil, you stated something about doing 30 active investigations, and there are no monetary penalties when someone asks that question here. At some other committees I've been on, where I've asked questions about enforcement policies by different directives, I've heard about directives where they'd rather negotiate, work with the client, educate the client, and hopefully get the client compliant.
Do you have a similar policy? You definitely didn't include any monetary actions taken.