My comment is twofold.
One, I think the CRTC has failed to target, as I think you rightly point out, the remaining large spamming organizations. From my perspective, it's inexplicable, given that we know where they are. It was amazing when the law was being crafted and we had at least one large Canadian-based spammer who was openly blogging and laughing about it, and in a sense almost urging enforcement, and yet we haven't seen that. I do think they've fallen short in that regard.
On the other hand, I certainly have some amount of sympathy for large businesses that say they feel they're being targeted. I think in some ways it links a bit to your first question on how we can ensure that businesses are at least aware of the legislation. There is, I think, a certain element which is that the CRTC is going to go after some of the bigger fish, so to speak, partially because they ought to know better—they have the resources to do it—and partially I think because that may actually assist in ensuring there is the effect of having many other businesses becoming more aware of their obligations under the law.