I think the problem is, as Mr. Geist has mentioned, we really don't have enough information. We have some statistics that are quite old, from 2015, to suggest there's been a reduction in overall messaging, including of legitimate messages. To Mr. Masse's comment, the question we have to ask ourselves from a policy standpoint is how we ensure that it is a privilege to use electronic means to communicate, much as it is a privilege to collect, use, and disclose personal information. It's not a right. It has to be, however, through a balanced framework. What I am personally suggesting is that the framework as reflected in CASL doesn't strike the appropriate balance, and that there's an opportunity for all stakeholders and all parties to work together to get the balance right.
On October 17th, 2017. See this statement in context.