I don't have figures in terms of the compliance costs. It obviously depends on the size of the business and what they're involved in, and every business is different. What I am hearing from the independent members is that it is very onerous. A lot of these are family-owned, family-run businesses. Retail is a very competitive environment. Rather than taking that time to be dealing with buyers or doing additional marketing, they're using their valuable time to fill out forms, or using what scant resources they have to pay people to help them with databases and stuff.
I don't have a figure, but what I'm hearing universally is that the cost is high in dollars and in effort and time.