With respect to fightspam.gc.ca, that's one portal by which individuals can identify whether there are complaints. In terms of our process at the OPC, we can also receive complaints directly, related to CASL or other privacy matters.
We have received certain complaints, but by the nature of what we are looking at, as with harvesting and spyware, they're opaque practices, so it's less likely for us to receive complaints. It's less likely for individuals to know whether they've been affected by such practices. As a result, we look at things more proactively, but fightspam.gc.ca might be one portal to identify issues they could relay to different authorities. We have working groups where we are able to collaborate and discuss issues of commonality, but as well, the traditional intake and complaint process is available and that's what's often used.