Sometimes the lines are blurry between the types of complaints we might see in conjunction with our delivery partners at the CRTC and OPC. For example, there might be a false or misleading representation in the body of the message or in the locator or sender information in a message that's used to distribute malware or, for example, to obtain consent to obtain private information from an individual where we'd be concerned about the representation being made to obtain that consent.
On October 31st, 2017. See this statement in context.