It's interesting, because when I first got here, I worked on and was successful in getting the elimination of tax deductibility for fines and penalties. I'm redoing some of that work, however, because some loopholes have popped up over the last decade that are actually allowing for tax deductibility of some of the compliance fines. That's another story in itself. The point is that it's costing money to do this.
There was a case that I thought was interesting. One of our telecoms came here—I can't remember which one it was—and said that they had been fined, I think, but had received no warning. I know there is supposed to be a notification process and that usually there are provisions for undertakings in respect of rectification of a situation and so forth. It's not that it just happens.
Do you have any comments on that? Maybe you can you walk us through what happens if I do send spam. Are there several interventions before an actual fine takes place?
I was surprised by one, though, who suggested that there hadn't been much communication.