But CASL has been in place three years. You've done 27 activities, with 22 warning letters and penalties for five companies. At 27 divided by three, that's nine. That's nine per year.
We heard a tremendous amount of testimony that there's a lack of knowledge, a lack of awareness; many, many of the small companies are not aware of it. I'm looking to find ways that we could have an escalation and a differentiation.
First of all, did you see in your penalties and your activities dealing with people who are trying to comply and having a hard time and people who are up to malicious activities?