I will share my time with my colleague.
I really appreciate your answer about the compliance and all the penalties. I thought in the beginning that we would have to change the legislation, but I think the discretion we have right now is helping both you and the small business owner.
Speaking about complaints, can you help me to understand how it works in your organization? You receive a complaint. You have compliance people who are going to look at it. After that, you have the enforcement. In terms of the process, from a complaint to an action from the enforcement team, what would be the delay, and what would be the timing? Please just give me some details about that in order to help me understand your organization a little better.