Ironically, when the pandemic broke we, like many organizations, pushed our people home into a teleworking environment. Actually, it was quite seamless in that regard, in that they were able to get their computers and take complaints from complainants, so I don't think we've really been impacted greatly. We always welcome more resources for analytical work and proactive work, but our work has been pretty seamless in that respect.
On May 20th, 2020. See this statement in context.