I'll give some examples. Getting back to the tracking apps, I would say that a large part of the Canadian population will probably not be convinced that this information will be used properly, because people already don't trust the current legal framework. That in itself is a major problem. If the legal framework were more rigorous, it is quite possible, if not certain, that people would have more trust and would be willing to use this kind of application; they would see the public health benefit and would be less concerned about their privacy being violated.
Now let's move on to the issue of tracking applications.
The COVID-19 pandemic has caused the delivery of medical services, education and many other services to be delivered digitally and virtually. I think this will continue, although it may not be at the same pace as it is now.
These services are essential. Medical services, in particular, rely on confidential information protected by professional secrecy. Yet this data is currently exchanged on platforms with poor legal frameworks, giving people reason to fear that their confidential information will not be protected.
New technologies offer immense advantages. Just think of telemedicine or digital education. On the other hand, people's privacy needs to be protected by adequate laws.