Actually, from the outset, we were seriously concerned. We had more than 1,500 drivers all over Canada and the United States, and we wondered how we were going to supervise all of our employees to ensure safety. The measures we put in place were effective right from the start. We didn't waste any time: we went looking for the information we needed.
Within the first two days, we started taking workers' temperatures and observing physical distancing. You and I both know that's no small feat. We had to take into account the drivers arriving at the warehouse and the warehouse employees, not to mention those working at the distribution centres. We were very proactive, especially when it came to food and medical supplies. The demand was very high, indeed.
As strange as it may sound, we had to take safety precautions to track our trailers because they were carrying products that were being targeted by people who wanted to resell them. We had to be very cautious, especially with mask shipments. Obviously, that's something that was known. When we unloaded the famous Russian aircraft, the media were there and people were taking photos of the trailers. We had to transport all of those masks to specific destinations. Those were crucial steps we had to take.
What was disappointing was coming across inconsistencies in the supply chain. For instance, consideration hadn't been given to entrusting logistics experts with the product inventories, leading to a mask shortage because millions of masks were expired.
I'd like to make a small recommendation to the provincial and federal governments, if I may. It's important to deal with companies that specialize in logistics and have the ability to track expired product inventories, among other things.