Look, this is a co-operation. We are setting expectations. The carriers are trying to deliver on them. We both have the same objective. It is not in the interest of service providers to have their customers annoyed at the calls, and it's certainly not in our interest. We're trying to protect the public interest. We are working together, and it is co-operative, not combative.
On March 10th, 2020. See this statement in context.