I'll just add one comment to that, to your volume question.
The 84,000 complaints are not validated complaints. That's what comes in to the national do-not-call list operator, and they say, “Here are your complaints for this year.” We get them on a weekly basis nonetheless.
Those have to be validated and sliced and diced. There may be hundreds if not thousands of complaints about the same campaign. We also have to stay within our mandate. For example, a lot of those complaints may be related to a charity that has called. Well, a charity is actually allowed to call you. They're exempt from the rules. There are those types of things. They may also be strictly fraud related, which would be for our colleagues at the RCMP to tackle.
Five hundred cases do take time. We want to make sure, if we are going after a particular target, that they are the correct individuals.