Tracy Gray at the Industry, Science and Technology Committee

On March 10th, 2020. See this statement in context.

March 10th, 2020 / 11:20 a.m.

Conservative

Tracy Gray Conservative Kelowna—Lake Country, BC

Thank you, Madam Chair.

Thank you, witnesses, for being here today.

The statistics provided by the CRTC website on enforcement, between 2018 and 2019, on calls to numbers on the do-not-call list, state that only about 500 cases of enforcement were undertaken, such as citations or warning letters. They also state that the CRTC has received over 84,000 complaints in the same time period.

Can you elaborate on why there is such a large discrepancy between the complaints and the enforcement actions?

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