What I've noticed in the cases we've been involved in is that it differs from province to province and territory to territory. It's very jurisdiction-based. I believe they have specific dedicated hotlines for people in Alberta and B. C.
However, I think there is a definite need for an overarching support system, a centralized support system for people. Based on the situations we've had, when we've reached out to police to report fraud, we've had varying degrees of success. We've had really great local detachments that have gone to see these clients, to help them, to provide guidance on what to do. We've also had the opposite, to be frank.
I definitely think we need a more robust, streamlined approach on what individuals can expect, what seniors can expect, in terms of what to do.
The process to report fraud at financial institutions is also very difficult. The forms are long and confusing to people, and there's not a lot of support there either.
There's a definite need for all of these people and all of these agencies to come together to provide better support.