We can support our customers in some ways, but in other ways we need to be there. It's been enormously difficult for us to get people across the border to provide the necessary services to keep the production of things, like these IV connectors, going, and at the same time to get them back across the border with a two-week quarantine before they can go back again. I can tell you, after doing that three or four times, many of our service people are saying, “I can't do this anymore. There's too much time away from my family.” We really need to find a way to ensure that...so that those who are necessary have a seamless and easy way to make it happen. Canada's an export country. If we can't perform and support our customers, we're in trouble.
On May 13th, 2021. See this statement in context.