Yes, I can. I worked for a number of years in a jurisdiction where I did not have order-making powers, and it was fraught with challenges when bodies would refuse recommendations, and the only recourse was for the public to go to court, and of course that was unlikely to happen.
It's important from that aspect as well. It protects the public. It gives the commissioner the ability to require an organization to come into compliance with the legislation when they otherwise refuse to. As I indicated in my opening remarks, the majority of our cases—85% of them—are settled by informal means. Referring to what Commissioner McEvoy said, most of the organizations either don't understand their obligations or misinterpret the law, and we can settle that quite easily through our informal case resolution process.
The orders are really the last resort, if you will, to bring an organization into compliance when they otherwise might not be, if there's recommendation power.