To be extremely precise in the response, yes, the regulatory environment increased competition. As I said earlier, the decreasing prices and the macroeconomic environment that has seen significant cost escalation within our supply chain, which we've talked to at length, and the impact of that, have forced us to reduce staffing levels. This has been exacerbated by the digitization of our economy, which has put further pressure on jobs.
What I would highlight to you, sir, is that we have not undertaken any layoffs. Zero. These departures have been, for our unionized employees, entirely voluntary departure plans. They've been extremely generous at a financial level to support the transition of employees to a new role or they have been very generous early retirement plans.
When I say that they're voluntary departure plans, I mean exactly that. If the employees do not want to go and take the package, they can keep their job. It was entirely an elective undertaking.
Nevertheless, it was extremely difficult just the same. I think it's a reflection of the pressures that our businesses are being buffeted by.