I would add to my colleague's point that the OPC, in addition to the order-making powers, has the ability to engage in alternative dispute resolution mechanisms, including mediation and conciliation. That is another avenue the OPC can use, which obviates the need for parties to go to a tribunal. The OPC has ample powers to resolve disputes before even going to the investigation stage. In fact, it does. The OPC actually resolves about 70% of complaints through alternative dispute resolution mechanisms.
On May 29th, 2024. See this statement in context.