Okay. Congratulations, and thank you so much for making the effort to appear before the committee today. That shows the respect you have for the Canadian Parliament and our parliamentary process.
Mr. McArthur, you mentioned five things that need to be done, including prompt resumption, resuming intake of applications and expedited implementation of the Auditor General's report. Number five was clear communication. I want to focus on recommendation number four, where you said, “streamline processes”. You said we have to make adjustments to the rigorous processing structure that SDTC currently has.
Can you elaborate on that?