Where I'm going with this is I've seen a fee schedule that shows that at the best or the most expensive, Interac is charging you 43¢ a transaction, but you're charging your clients anywhere between one dollar and $1.50 a transaction. That's obviously a big profit margin.
Interac is owned by you and the other banks, so you're making profit off of the e-transfer fee that you're charging to your clients. Interac is making money off of what you're paying them, and you just admitted that there is a tiered pricing model.
Now, the tiered pricing model that I've seen really charges a lot more to smaller institutions, so whereas you might be paying six cents—that's what I've seen for a transaction—a smaller institution might be paying somewhere in the neighbourhood of 43¢.
Has the competition commissioner ever asked Interac or any of your banks why this is?