Thank you very much.
I guess it's just a technicality, of sorts. In the paragraph where it says, “considering that the Canadian Radio-television and Telecommunications Commission is the government body responsible for regulating IP telephony”, on that wording right there, “IP telephony” actually refers to a very specific type of phone that people use, generally speaking. I know it wouldn't necessarily preclude the study from including other types of telecommunication services that are provided, but that is actually a very specific type of service that people get, using a phone over IP, rather than an analog line or even a digital line.
I don't know if there's a way to clarify that it would be all telephone systems, not just one specific type, to make sure it fully captures the breadth of the phone systems that people use.
For example, when I worked in the industry, I would install an IP set only in a business location and only in some locations. It wasn't widespread usage just yet, but I certainly don't recall.... The only instance where I ever installed it in a residential area was for a lady who worked from home. She had her own business that she ran out of her house, as a call centre type of business.
It would be a very small sample of the public that would use an IP phone. Just to make sure that we have an accurate summation, for people who are calling 911, probably fewer than 1% would be doing it over an IP phone.