It does help. I guess what's difficult here, though, is that if you're a consumer advocating for yourself and you go to the website, you can't find what you should expect to get as a reparation for being abused. The problem I have as an MP is sending people to a website that talks about all the glory of how they're protected, but it doesn't give them any expectations on what it will be like if there is harm inflicted.
At any rate, there's a lot of good information here. At the same time, you're advocating for Canadians, but there's nothing here that deals with how they can actually get a deliverable for their experiences.