The majority of those complaints are received by the requirement for banks to report the complaints they received and how they're handled. They're not all directly into the FCAC from—
On November 25th, 2024. See this statement in context.
On November 25th, 2024. See this statement in context.
November 25th, 2024 / 5:45 p.m.
Deputy Commissioner, Supervision and Enforcement, Financial Consumer Agency of Canada
The majority of those complaints are received by the requirement for banks to report the complaints they received and how they're handled. They're not all directly into the FCAC from—
See context to find out what was said next.