[Technical difficulty—Editor] in the way we structure our commitments and our term contracts with our customers. As I said earlier, we're very clear that the term commitments are on the base TV programming. We want to give consumers and our customers a choice in how many TVs they want to add or delete when it comes to set-top boxes.
We didn't do that in a vacuum. We worked to provide our customers with a choice. We implemented a TV app where customers can view their entertainment experience on any screen and on any device. They can do that for free. They have the opportunity. It was important to us to make sure they had a choice in how they do that. We upgraded the experience of the set-top boxes. The costs and the investments we continue to make through software upgrades are significant. If customers choose to have that premium experience, then that comes with the fee for the set-top box.
I could have Bret spend a moment to talk about what some of those additional features are that are included in this.