For customers who enter into term commitments with us, in the first instance, we want to be very clear on what's included and what's not included. We provide the customer up to 10 days to look over the contract and think about it, and they can cancel within that period of time with absolutely no penalty. That's the flexibility. We want to make sure customers are getting into products and services that they want. It's not in our interest—
On December 2nd, 2024. See this statement in context.