I don't have a crystal ball. If I did, I'd probably have a more comfortable desk chair, but I think what we can expect is that a lot of companies are going to have no choice if they want to stay open. If they want to keep the lights on now that they can keep the doors open, how do they staff up?
That shift to more tech-friendly automated solutions is a direction that some brands are going to choose to explore. I don't know how long term or permanent any of those will be. Frankly, I think we've all the seen the movies where the robot servers get too much power, but arguably, innovation has always been at the heart of our sector: innovation in food, innovation in service, innovation in hospitality and, now, innovation in technology.