Thank you for the question.
Denise, I'll turn it to you in a second.
I think a lot of what you've heard are people describing the problems of private gatekeepers. When you heard earlier this week from CFIB about red tape, there was a little ambiguity there. We're putting forward that some of that red tape is imposed by large private companies.
There's a report that I'd be happy to follow up with you on. It came out last year. It's called, “Amazon's Toll Road”. This report found that, in 2014, sellers handed Amazon $19 out of $100 in sales that they made. Today, that's $34. There are absolutely examples where this is being quantified and counted. The small, third party sellers don't have an opportunity to negotiate that.
There are other examples that I think are relevant, Lauren, to you and your colleagues. The 30% commission fee for food delivery is something we've seen as very sticky and somewhat counterintuitive to competition norms. Typically when a new entrant comes to the market, we'd expect that 30% to be challenged. Instead, what we see is that when DoorDash, for instance, comes to a market where Uber Eats might be, there's a profound stickiness to that 30%. In the pandemic, we saw some emergency, temporary legislation. Some of it was provincial here in Canada. It temporarily reduced that burden on restaurants. That demonstrates the power of government to act as a moderator, again, between some of these tolls and taxes.
Denise, what am I missing?