In terms of how we can assist, the department is trying to make strides in how it engages and interacts with clients by providing as much information as possible. Some of what we're trying to do involves having better tools and resources on our websites and trying to have more contact with and hear from SMEs and other stakeholders to get a sense of what their needs are. There are also some facilitative mechanisms.
For instance, one of the innovations that was put in place was the dedicated service channel that has referrals of growth enterprises in Canada that seek top skilled foreign national talent. That's one of the other ideas in this sort of gloved service. It's to be able to give more assistance to SMEs, among others, and high-growth firms to help them navigate through the immigration process.
The other thing I'll say is that work is ongoing, including through client experience and interaction with clients, to be able to simplify application forms, for instance. When possible, we take those learnings and simplify the processes at the front end.