It is all volume-driven. COVID caused a lot of pressures with the border closures and people being unable to immediately go into the office and reach paper applications. Since that time, we have done great strides to digitize our applications and get them into our global case management system so that they can be processed anywhere in the world. It is in all contexts volume-driven, trying to get through the inventories that grew exponentially and get back to regular processing times.
On June 17th, 2022. See this statement in context.