First of all, thank you for the question, Mr. Généreux.
In fact, there is no doubt that competition promotes resilience. It is a challenge. As you know, from the beginning, I've been talking about affordability, competition, and innovation. That's also why the first thing I did when I spoke to the president and CEO of Rogers was to express the frustration of the 12 million Canadians who had been deprived of service, the hundreds of thousands of small‑ and medium‑sized businesses across the country, but also people who deal with emergency services.
I called for immediate action to improve resilience in this country. I also asked the telecommunications companies to establish this mutual assistance agreement through a formal agreement. It already existed, but we want it to be done by contract
I also asked that we allow for the roaming that we need for emergencies in these cases. We also need a better communication protocol with Canadians. I also think that, in this regard, I have expressed the frustration of Canadians regarding the problem of communicating with citizens and customers during this unprecedented outage in the country.