This is not the first time. As recently as 2021, they had a regional outage as well. At the time, the CEO said, “We're not just going to get to the bottom of this but work very hard to make sure it doesn't happen again”, but sure enough, in less than two years this is happening.
What gives you the confidence that all of these additional measures you mentioned are actually going to change the industry and make sure that Canadians don't suffer in the future in an event like this? I ask because by Rogers' explanation, all of these updates are quite routine, so it could happen again.