But surely that would be in clear and ready focus if there were obvious consequences to not taking these steps, right? I want to get to the lack of consequences, in some ways. I appreciate that you've identified compensation. I appreciate that you've articulated a way forward to ensure that it doesn't happen again. But you also acknowledged, in your answer to the CRTC, which I'll read, and I think you reiterated today, “We failed in our commitment to be Canada's most reliable network.”
Okay. Let's say I'm a frustrated consumer. We have a lack of competition in this country. So where do I go?