Mr. Tony Staffieri at the Industry, Science and Technology Committee

On July 25th, 2022. See this statement in context.

July 25th, 2022 / 12:40 p.m.

President and Chief Executive Officer, Rogers Communications Inc.

I'll commence.

The outage that occurred last April on our wireless services was due to a specific technical issue that was different from the one we encountered on July 8.

Following the April outage, changes were made to our network and to our processes to prevent that type of outage and other outages. We just could not foresee the type of outage that we experienced on July 8.

See context to find out what was said next.