We have co-operated, and we will continue to, with all levels of government and provide complete transparency on this incident. As you can appreciate, networks today are extremely complex. We will do everything that's available to us in terms of investment in resources and working with leading firms around the world to make sure we put in the resiliency and the redundancy we need to make sure this does not happen again.
We've talked about our plans, which I'll describe very generally and my colleague will go through the details on. There are really four main points. The first is physically separating our wireless and wireline networks so that if one were to go down in the future, we could switch over to the alternate. The second is what we describe as partitioning our network. If an incident happens in one specific location, we contain that problem to that specific location. The third is the changes we'll make to our processes and procedures in reviewing and implementing code, including the testing of it.
Finally, we are working on the memorandum of understanding with Minister Champagne's office that will allow us to more effectively work with our competitors so that in the event of an emergency and an outage, we can transfer over calls but most importantly ensure that every single 911 call transfers over to an alternate network.