The CRTC has forborne from a lot of their responsibilities. They have the legislative power to forebear from regulation when they find that markets are sufficiently competitive to protect the interests of users. What this has looked like in practice is that the CRTC has refrained from regulating on the assumption that things are going to work just fine based on the behaviour of market players. This has been the overarching trend that the regulator has pursued for the last 30 years. We see examples, numerous ones having been listed today, where on its face it's clearly not the case that users' interests are being protected. The high prices are one of the main ones we're used to hearing about, but this network outage is another one.
We heard Chairperson Scott tell us about the ESWG. The CRTC sets policies and then hands off the implementation of those policies to these working groups that are made up of CRTC representatives and people from industry, who then periodically report back. I don't mean to downplay the hard work the people in those groups do, but if the CRTC is just putting this on autopilot, letting the industry sort things out and assuming it's going to work, we have a pretty good example here in front of us where we might need them to start looking behind the curtain and making sure these types of groups are actually doing their job.