I think you do make a compelling case on both of those fronts.
There's been an enormous amount of concern and frustration about the way the CRTC has conducted itself. There have been allegations of bias with the current CRTC chair and the industry itself, so your observation about thinking that you're listening to a telecom executive can be forgiven, given the way some people have perceived the way the CRTC has conducted itself.
It shifted from an approach that tried to put consumers and the public interest at the centre to one in which they seem to be missing altogether, so we have a real problem in that the government has been willing to do so little in terms of becoming more aggressive.
Even this recent policy direction from the minister felt like more of the same. It's one of the reasons I really emphasized that the identity of the next CRTC chair is mission critical to the future of Canada's communications infrastructure.