Based on the hearing, I think their primary view is that the biggest risk they face is a regulatory risk. When they were asked repeated questions about essential services, they punted on the question and refused to answer it. When asked questions about the merger, they tried to avoid that question, and ultimately even just talked about how 25,000 employees work hard every day as opposed to addressing some of the core concerns that people have.
I'm sure people do work hard, but it can't be that your primary focus, it would seem at times, is whether or not legislators and the regulator are going to do their job on these issues. That was, to me, the primary take-away from many of the comments that came from the CEO today.