I might ask my colleague Mr. Murray to add in a second, but I guess one way of saying it is that it was very difficult to prepare for something that is truly unprecedented in the sense that this impacted the core of Rogers' network. This meant, as you heard from their CEO this morning and I think elsewhere, they were unable to connect. It was a very unusual circumstance.
Rogers, as you pointed out, had an outage. Other companies have outages from time to time. That will affect some services, and we follow up with them in each case, but this was unprecedented. We now need to focus on how we assure, in this type of situation, that emergency services are connected.