I'll try to answer the two questions if I can.
First of all, our focus is obviously attacking the problem at its root using a variety of solutions with the carriers to try to limit the calls. That, as I've described, is the first course of action.
The second course of action—and you're right—is especially important for more vulnerable populations, new Canadians who may be less familiar with the system and authorities, elderly people and so on. We use educational tools. We work carefully with other departments. You mentioned the CRA, so during tax season we work with them to put out messages. We also have an intelligence branch that collects information, so we spot the latest trends and patterns and we share that information with law enforcement. We share that with the public through tweets and other means.
If I could go quickly to the last one, I'd have to take an undertaking with respect to numbers. We don't track it in that way. We don't keep numbers on how much we spend on intelligence gathering versus on getting customer complaints. Obviously we could provide you with statistics from the commission for Steven's group and his part of our budget, but we'd give you only macro numbers.