As a lawyer, I do understand that the executive is in charge of enforcement. From what you're saying, it seems that the CRTC lacks teeth to go after this fully, and it's law enforcement that has to come in and get the job done. I think this question was asked before as well: Is there communication back and forth? If information is passed on about a specific complaint, do you get a report back of what happened in, let's say, a month's time, six months' time or a year?
On September 29th, 2022. See this statement in context.