They could, but they choose to put in language like “up to”. It's very misleading. I think Mr. Perkins referred to another word they use. That is the problem. We need to get rid of that language. What is the typical or average speed you could expect during peak periods? That would be the ideal.
When you want the Internet and you're paying for the service—and good money for that service—you expect that service to work. Meanwhile, you have this other little clause that says “up to” speeds, and do you know what? If Joe down the road needs it a little more than you do, or someone over there does, and they're going to control it a little more, you don't get to get on and talk to your kids tonight, or you don't get to go to that course when you're in a remote area and you're trying to better yourself. Those are the kinds of things they're stopping by not addressing what kinds of speeds you can expect while you're using it.