Thank you, Mr. Chair, and thank you to our witnesses here today.
It's almost like predicting the weather in terms of Internet speeds and services. It's almost like a daily or hourly excursion for people. This has also become a cottage industry for some businesses.
What we're looking at here is not necessarily whether we can make changes through this legislation at this moment; what we're looking at is accountable practices for advertising and in many respects false advertising that is sucking in consumers.
My first question is to Ms. Knight, looking for amendments that you may have or suggestions on penalties or repercussions for those who.... There will be good actors, hopefully, who will be able to be practical and predictable and will go about it in a responsible way. However, there might still be those who in the past used to write off fines and penalties as a business-related expense.
That's one of the things we were able to change here. It was a loss leader for the company. It was part of doing business. That's why I worry a bit with this legislation. We'll have some good actors come in, but then others will continue to do misleading practices, because that will just be the cost of doing business.