With regard to Bill C-288, we've said publicly and regularly that being fully informed is really the best protection that a consumer can have.
CCTS is not a policy-making or a regulatory body, nor do we advocate for either industry or consumer interests, but given the number of Internet service quality complaints that we see, it seems reasonable to conclude that making service metrics available to customers when they subscribe to an Internet service would be a step forward in ensuring that they understand what they're getting and in achieving our objective of full disclosure. In our work, we regularly see complaints that arise when customers think they're buying something but wind up getting something different. Disclosure of service metrics might very well help to avoid this situation.
For these reasons, you can appreciate why Bill C-288 is of interest to us.
We thank you for the opportunity to appear before you to discuss it. Of course, we're happy to answer any questions you may have about our work.