On the first point, unfortunately I can't really talk about the resolution rate for rural Canadians versus urban Canadians, but I do have some information in terms of the proportion of complaints that come from rural Canadians versus urban Canadians.
When we take a look at all complaint types—not just Internet service issues but all Internet, all wireless, all home phone—we see that the proportion of complaints coming from rural Canadians is about 10%. When we zero in on Internet quality-of-service issues, that jumps up to 20%. There's definitely a disproportionate number coming from rural Canadians.