It's just a small percentage of consumers who actually check their speed. I think most people probably pay the bill every month.
I think the telecommunications companies have sales practices whereby you buy a phone for a two-year package at a rate of x dollars, and after two years, when you've paid for the phone, for some reason they don't automatically reduce your cellphone bill because you've already paid for the phone. If you continue to keep the phone, they keep charging you at the same rate.
Shouldn't it be, Mr. Maker or the other witnesses, that the Internet service providers who are monitoring the service you're getting are required by law to actually automatically reduce what you're being charged each month if you're paying too much ?